Many companies must comply with regulations about what they tell their employees and how the information is taught. If mistakes are made, it sometimes helps to have very good records to show how you complied. Paper trails have become paperless but no less important when tracking the effectiveness of your training programs.
Some companies are moving to software programs that track training, individual participation and scores in neat packages that are easily archived for the future. In case that sounds familiar to you, that is a standard online class package used by schools around the world. The technology is a good way for companies to handle many of their training needs.
By using online training, a company can avoid the problems associated with scheduling. Training is often not a high priority and is commonly skimped in either time or attention. Many managers consider training an unavoidable interruption and expect employees to get it done as quickly as possible so they can return to activities that are more productive. This is particularly true when large numbers of key employees must be involved at the same time.
Rushed training classes commonly cause more interruptions as participants must contact the trainer for clarification after the class. People learn in different ways so a quick presentation in a rushed setting may cause problems with complicated materials or changes in procedures. The online class avoids scheduling problems and allows employees to attend training when it fits into their schedule. If they need more time with one part of the material, they can take the time they need to absorb the new information. An office will not be disrupted by losing large numbers of personnel to a class at the same time. Online training is a good way to conduct in-service training when your staff travels during the day.
You are not restricted to presenting printed material. It is common to include videos, audio tracks and links to other materials on the Internet. Another advantage is that you can track which of the materials have been viewed. Once the class has been completed, your participants can be tested and their grades recorded.
Instead of buying online class software, there are companies that rent them to you as a service and include the technical support they require. This is a good way for you to avoid the headaches associated with installation and upgrades. Costs are low enough that even mid-sized companies will often choose to out-source this part of their operations instead of adding it to their IT load.
These classes are used to teach new hires, train existing employees and show customers how to use new products. You can explore your options with free classes from companies like
www.The-Log.net.
You can write to me at
mike@myklin.com for assistance with your training class requirements.
(Mike Myklin is an author, speaker and ecommerce owner who can help your business get more value from the Internet. You can reach him at
http://www.myklin.com/ where these articles are archived.)
Labels: cms, employee training, online classes, online training