A reader writes to ask, “What’s to stop a website developer from taking my ideas for their own? I think I have a good idea and don’t want to lose it.”
When you bring your ideas to a developer you are creating a relationship as binding as that between attorney and client. By paying even a small retainer you are hiring the ethical expertise of the company and can confidently expect them to respect your intellectual property.
Are there unscrupulous website developers? Yes, of course there are, just as there are unscrupulous people in any business. But, by staying away from fly by night firms that promise the moon you can reasonably expect security in your dealings.
If you’re in doubt as to how a company protects your confidential information, ask them before you start. We make a point of telling all our visitors that we don’t share anything we learn about you with anyone else, whether you become a client or not. My yardstick of trust is based on this; if a company talks to you about their clients, they will talk about you to others.
A pet peeve of mine is the headline advertising that is spread about the Internet. A company claiming that “so-and-so” company had a terrible time making sales until they came along and saved them. Or, that they increased their traffic and sales by some huge amount.
It may be true, but I don’t like the implied superiority behind the bragging. A simple point these advertisers seem to miss is that these companies are already successful. They make sales, treat their customers well, have a good reputation, and will probably continue to do well with, or without, someone else’s help. Respect is something you bring with you at all times, not just when it suits you.
I recommend you insist on the same confidentiality and respect you would expect from your attorney or banker. Just because you’re heading to the Internet doesn’t mean you must leave your privacy behind.
Another question, “How do I know if my idea will flourish using the Internet?” A reputable company can do some research for you and help you discover the answer. There are several ways to determine demand or competition; combine that with some key term research and you’re well on your way with your due diligence.
You can get your questions answered in person over the next couple of weeks. I’ll be teaching continuing education classes through Carl Albert State College. The class is called, “To Ebay or not to Ebay”. It’s about e-commerce in general, not just Ebay. You can still get seats by calling Linda Bradbury at 647-1278. The classes will be held at the Sallisaw campus on September 24th and at the Poteau campus on October 1st.
Mike Myklin is an author, a lecturer, and an e-commerce owner specializing in Search Engine Optimization. If you have questions about the Internet and e-commerce, you can send them to him and he will try to answer them in his column. You can also get information on-line at
http://www.myklin.com/.